Terms & Conditions

Terms & Conditions – Kolukkumalai Tea & Tours

1. Booking Policy

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All bookings will be confirmed with advance payment only
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Rates are subject to change without prior notice

2. Cancellation Policy

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Cancellation charges may apply based on timing
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No refund for last-minute cancellations or no-shows

3. Payment Terms

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All payments from guests must be made via approved methods (UPI, bank transfer, etc.)
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Full payment required before the start of services

4. Check-in / Check-out

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Check-in and check-out timings must be strictly followed
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Early check-in or late check-out subject to availability

5. Guest Responsibility

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Guests must follow all safety instructions
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Any damage to property will be charged
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Alcohol consumption, illegal activities, and misconduct are strictly prohibited

6. Trekking & Jeep Safari

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Guests must follow the instructions of Guide at all times
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Climatic conditions may affect theschedules
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Kolukkumalai Tea & Tours is not responsible for delays due to climatic conditions

7. Liability

Kolukkumalai Tea & Tours is not responsible for:
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Personal injury to Guests
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Loss of belongings
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Natural disasters or unforeseen events